FAQ

HOW DO I MAKE A PURCHASE?

Shopping at DRESSSPACE is easy:

- If you know what you are looking for, use the DESIGNER, CLOTHING, ACCESSORIES and WAT’S NEW links.

- Once you have found an item, select your size and click on the 'ADD TO SHOPPING BAG' button underneath each item.

- Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top of the page. You can use the 'REMOVE ITEM' button to delete items from your shopping bag.

- Click on 'PROCEED TO PURCHASE' to complete your order.

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

No, you can shop at DRESSSPACE without creating an account.

HOW DO I KNOW THAT THE PRODUCTS YOU SELL ARE AUTHENTIC?

As an authorized manufacturer and distributor for all of the designers we feature, we unconditionally guarantee that every item we sell is 100% authentic.

Please note that we are unable to comment on the authenticity of any items not purchased from DRESSSPACE.

WHICH SIZE SHOULD I CHOOSE?

All products are sold by the international sizing scheme used by the designer. To convert this to your usual size, simply click on the 'view size' link which you will find on every product page.

HOW DO I KNOW IF AN ITEM IS IN STOCK?

All items are in stock unless the size is not  displayed.

WHAT PAYMENT METHODS DOES DRESSSPACE ACCEPT?

We accept Visa, MasterCard, American Express and Paypal.

IS IT SAFE TO USE MY CREDIT CARD ONLINE AT DRESSSPACE?

At DRESSSPACE, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Banca Sella ltd.

WHICH COUNTRIES DOES DRESSSPACE SHIP TO?

DRESSSPACE ships to 254 countries worldwide.

HOW DO I CHANGE CURRENCY?

The orders can be payed in Euro, Dollars and Yen.  If you want to change the currency pls choose the desired one in the apposit area on the upper part of the site

 

DOES DRESSSPACE SHIP TO MULTIPLE ADDRESSES?

Unfortunately, you may only ship to one address per order.

If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.

DO I NEED TO SIGN FOR MY ORDER?

Due to the high value of the goods that we sell, we require proof of delivery for all orders. This means we are unable to authorise packages to be delivered without a signature.

CAN I TRACK MY ORDER?

Once your order has been shipped, you will receive email confirmation of your shipping details.

IS MY PERSONAL INFORMATION KEPT PRIVATE?

Please be assured that all the information you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent.

Against my killer - Alberto Incanuti - Angelos-Frentzos - Delphine Wilson - Domingo Rodriguez - Giulio Bondi - Jan & Carlos - Lumen et umbra - Nicolas & Mark - Nicolò Ceschi Berrini - Project-Frentzos - Rick Owens - S.S.S.R. Venezia - T-Shirt - T-skin - Vic-Torian - Ysack